Swami SharanamDolly Service Back To Travel Guide
Official Assisted Climb Support

Official prepaid dolly service for pilgrims who need climbing assistance

For devotees who find the climb from Pamba to Sannidhanam difficult, the Travancore Devaswom Board provides an official prepaid dolly system. Use only TDB counters, pay only the fixed counter rate, and keep the printed receipt until the journey is fully completed.

See fixed rates Open booking points Open official help page

Prepaid Dolly Service Details (2025-2026)

Weight slab Round-trip fare Notes
Up to 80 kg Rs. 4,000 Usually treated as the standard round-trip counter fare.
80 kg to 100 kg Rs. 5,000 Use the prepaid counter instead of negotiating with individuals.
Above 100 kg Rs. 6,000 Confirm the assigned team and receipt details before departure.
Service charge Rs. 250 extra Additional per transaction at the official counter.

These fares generally cover the journey from Pamba to Sannidhanam and back. One-way movement is usually offered at about half the round-trip fare, often around Rs. 3,250 depending on the slab and current counter confirmation.

Official booking points and contact numbers

Location Best use Contact
Sabarimala Executive Office General coordination and official guidance 04735-202026 / 04735-202028
Pamba Information Office Main base booking point and fare confirmation before the climb 04735-203339
Neelimala Counter Assistance for pilgrims who need help after starting the climb 04735-203384
Sannidhanam Publicity Office Return-trip booking and hilltop guidance 04735-202048
TDB General Helpline General enquiries 7025800100

All landlines above use the Sabarimala STD code 04735. On the ground, the common counter points are at Pamba, Neelimala, and near the Valiya Nadapandal side in Sannidhanam.

Pamba Counter

Use this before the climb begins. It is the fastest official option for pilgrims who already know that the ascent will be difficult.

Neelimala Counter

Useful for those who begin the climb but need assistance mid-way after the strain of the slope becomes clear.

Sannidhanam Counter

Best for booking the return journey from Sannidhanam back to Pamba after darshan and prasadam collection.

Online Check

Availability may sometimes be reflected through official Sabarimala online services, but final dispatch usually still happens through the authorized field points.

Safety rules every pilgrim should confirm

Certified dollies:

The service is expected to run only with inspected and certified dollies, in line with court-directed safety focus.

Four authorized workers:

Each dolly should be carried by a team of four authorized workers, not by an unverified group gathered informally on the route.

Visible identification:

Check that the carriers are using TDB-issued identity cards or uniforms before the movement starts.

Printed receipt protection:

The receipt is your main protection against overcharging, confusion over assignment, and disputes about the booking.

Shortest practical rule

Pay at the official counter, check the assigned team, keep the printed receipt, and do not hand over money to an unverified middleman just because the crowd is moving fast.